I have a hand-knotted Persian rug worth around $50,000. How do I find a carpet cleaner who actually knows how to handle it without ruining it?
Start by asking three questions before you let anyone touch a high-value rug. First, are they IICRC certified with specific credentials in rug cleaning, not just general carpet cleaning? These are different certifications. Second, will they perform a fiber identification and dye-stability test before applying any solution? If they say they use the same method on every rug, walk away. A hand-knotted Persian uses natural dyes that can bleed with the wrong pH, and wool fibers respond differently to temperature and agitation than silk or cotton. Third, are they insured specifically for high-value items? Standard carpet cleaning liability insurance may cap at $10,000 or $25,000 per incident, which does not come close to covering an heirloom piece. Dr. Steemer's technicians hold IICRC certifications in both carpet and rug cleaning, carry insurance rated for high-value residential work, and test every piece before cleaning begins. For Oriental rug cleaning Las Olas homes, we assess knot density, fiber composition, dye origin, and backing construction. We clean on-site when the rug cannot be moved, or transport to our climate-controlled facility for full immersion washing when the construction allows it. Every job is documented with before-and-after photography and a detailed service report you can file with your insurance carrier or estate records.